At the rate that the business process outsourcing (BPO) sector is growing, it may indeed be the next big thing in this country. However, doubts about the sustainability of this hyper-growth situation are increasingly being felt.
This was surmised by Prof. Ceferino Rodolfo of the University of Asia and the Pacific in "Sustaining Philippine Advantage in Business Process Outsourcing," one of the studies on the services sector commissioned by the Philippine Institute for Development Studies (PIDS).
